Yunvy documents
Account and data deletion
Last updated: [DATE]
Draft — requires legal review
This is a draft document for the upcoming launch, not a confirmation of current practices or compliance. Fields in square brackets must be completed by the developer after review.
Your data should stay under your control. This page drafts a clear way to request deletion of data in Yunvy. Whether accounts exist, which records are kept and how long requests take have not been confirmed yet; the developer must complete the marked fields before launch.
1. How to make a request
To request deletion of your account and related data in Yunvy, send an email to info@yunvy.org with the subject “Data deletion request — Yunvy”. The contact must be filled in and verified before launch. For now, this describes the proposed request channel.
In the email, state whether you want the whole account deleted or specific data. If accounts are not provided, these instructions must be adapted to the actual ways progress and other data are stored. Uninstalling the app from your device is not, by itself, a request to the developer.
To: info@yunvy.org Subject: Data deletion request — Yunvy Message: Please delete my account and related data / the following data: [REQUEST DETAILS].
2. What to include in the email
Include only the information needed to find your records: a game ID or the address linked to the account, if such features become available. Provide a reply address. The exact minimum set of details is still to be defined by the developer.
Never send your password, payment details or copies of documents unless there is a separate, justified request. To protect against requests from others, account ownership may need to be verified. The method must be proportionate and described in the final instructions.
Not confirmed: [MINIMUM IDENTIFYING DETAILS], [SAFE REQUEST VERIFICATION METHOD]. No password is needed.
3. What data will be deleted
The list of data to be deleted has not been confirmed yet. Before launch, an exact list must be compiled: for example, account records, profile, progress or related technical records, if they are actually stored. These examples do not mean the game already collects such data.
The final instructions must explain the consequences for progress, achievements and access to the game, as well as how backups and third-party services are covered. It must also state whether specific data can be deleted without deleting the account and whether a request can be cancelled before it is carried out.
To be confirmed: [DATA THAT IS DELETED], [EFFECT ON PROGRESS], [BACKUPS AND THIRD-PARTY SERVICES].
4. What may be retained
Certain data may be retained only where there is a proper basis, such as an obligation established by law. The actual list of such records for Yunvy has not been defined. This draft does not establish a general exception for retaining all data.
For each category that cannot be deleted immediately, name the data, the basis, the purpose and the specific retention period. Also explain access restrictions and how the data will be deleted later. If there are no exceptions, this should be stated explicitly in the final version.
Not confirmed: [DATA THAT IS RETAINED], [BASIS FOR RETENTION], [PERIOD FOR EACH CATEGORY].
5. Timing and outcome of the request
The time to review a request, the time to actually delete data and the backup purge period have not been confirmed yet. Before publication, the developer must set them based on technical capabilities and applicable law. This page does not promise deletion within a specific number of days.
The final procedure must explain how the user receives confirmation, what happens if the information provided is insufficient and how lawful grounds for refusal or partial fulfilment are communicated. A channel for follow-up requests must also be defined.
To be determined: [RESPONSE TIME], [DELETION TIME], [BACKUP PERIOD], [CONFIRMATION METHOD].
6. Requests from parents and help
Parents or legal guardians can contact info@yunvy.org about a child’s data. The procedure for verifying authority, age rules and whether additional details are needed must be set before launch. Do not include unnecessary details about the child in the first email.
If you do not know your ID or are unsure what data may be stored, describe the situation in an email to [DEVELOPER NAME]. More context on data categories and your rights is provided in the draft privacy policy. All three documents must be aligned before publication.
Contact for requests and help: info@yunvy.org. Age restrictions and the procedure for legal guardians have not been confirmed yet.